Pharmacy primer

Trace the medicine to the pharmacy’s registered name

The website taking payment may not be the place making or sending the product.

BEFORE PAYMENT

Ask for the pharmacy in writing

• What is the pharmacy’s full registered name?
• What state is it in?
• Will it compound or dispense the product?
• Who can answer a pharmacy question?

Search the registered name, not the marketing name.

SHIPPING TO TEXAS

An out-of-state pharmacy still needs a Texas licence

As of September 2026, a pharmacy outside Texas generally needed a Texas Board licence before mailing prescription medicine to a Texas patient. Texas called this a nonresident pharmacy licence.

Pharmacies outside Texas that mixed germ-free (sterile) medicines to order, injections included, needed a particular Texas licence, Class E-S, as of September 2026. It had to pass an inspection before getting that licence.

If a pharmacy in another state will mail you an injection, ask whether it holds a Texas Class E-S licence.

WHEN IT ARRIVES

Match the package to the answer

Compare the pharmacy name, product name and form with what you were told. If the pharmacy is different, pause and ask why.

By September 2026, FDA had come across labels crediting a pharmacy that was not real, or one that had never made the medicine inside.